Refund Policy

Last updated: March 2026

IteratePro is a subscription-based Figma plugin. This policy explains when refunds are available and how to request one.

1. Subscription Cancellation

You may cancel your subscription at any time from your account dashboard or by contacting us directly. When you cancel:

• Your subscription will not renew at the next billing date.
• You retain full access to the plugin until the end of your current paid billing period.
• No partial refunds are issued for unused days in a billing period.

2. Money-Back Guarantee

If you are not satisfied with IteratePro, you may request a full refund within 7 days of your first payment on any plan. To qualify:

• The request must be made within 7 days of the original purchase date.
• This applies to first-time purchases only — it does not apply to renewals.
• Refund requests must be submitted via email to support@iteratepro.com.

3. Exceptions

Refunds will not be issued in the following circumstances:

• Requests made more than 7 days after the original purchase date.
• Renewal charges — please cancel before your renewal date to avoid being charged.
• Accounts found to be in violation of our Terms of Service.
• Requests citing dissatisfaction with features that were clearly described at the time of purchase.

4. Technical Issues

If you are experiencing a technical problem that prevents you from using the plugin, please contact us at support@iteratepro.com before requesting a refund. We will make every reasonable effort to resolve the issue. If we are unable to resolve a verified technical problem within a reasonable timeframe, a full refund will be issued regardless of how much time has passed since purchase.

5. How to Request a Refund

To request a refund, email support@iteratepro.com with:

• The email address associated with your purchase
• Your order or license key number (found in your LemonSqueezy receipt)
• A brief description of the reason for your request

We aim to respond to all refund requests within 2 business days. Approved refunds are processed through LemonSqueezy and typically appear within 5–10 business days depending on your payment method.

6. Changes to This Policy

We reserve the right to update this refund policy at any time. Changes will be reflected by an updated date at the top of this page. Continued use of IteratePro after changes constitutes acceptance of the revised policy.

7. Contact

Questions about refunds or billing? Reach us at support@iteratepro.com.

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IteratePro is an independent Figma plugin and is not affiliated with, endorsed by, or sponsored by Figma, Inc.